Terms of Service

Welcome to Virtual Agent AI (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website at https://virtual-agent-ai.com and all services we offer, including our AI-powered voice agents, virtual receptionists, chatbot automations, lead capture tools, calendar scheduling, and CRM integrations.

By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

 
Use of Services
You agree to use Virtual Agent AI's services only for lawful business purposes. Prohibited activities include, but are not limited to:

• Engaging in fraud, spam, or misleading communication
• Abusing, harassing, or impersonating others
• Violating any laws, regulations, or third-party rights
• Interfering with our systems, tools, or other users

We reserve the right to suspend or terminate your access for any misuse of the platform.

 
User Data & Privacy
Your use of our services is also subject to our Privacy Policy, which explains how we collect, store, and use your data. By using our platform, you consent to the practices outlined in that policy.

You are responsible for ensuring the accuracy of the data you provide and for maintaining the confidentiality of your login credentials.

 
Intellectual Property
All content and tools provided on the Virtual Agent AI platform — including text, logos, call flow designs, voice agent prompts, AI scripts, and back-end technology — are the intellectual property of Virtual Agent AI. These materials are protected by copyright, trademark, and other applicable laws.

You may not copy, resell, reproduce, or distribute any part of our content or services without prior written consent.

 
Service Availability
While we aim to offer 99.9% uptime, we cannot guarantee uninterrupted access. Scheduled maintenance, updates, or unforeseen technical issues may temporarily affect availability.

We reserve the right to modify or discontinue any part of the service at any time, with or without notice.

 No Guarantees or Legal Advice
Virtual Agent AI provides automation tools to help businesses handle calls, generate leads, and schedule appointments. These tools are meant to assist — not replace — human judgment or professional advice.

You agree not to rely solely on AI-generated responses for any legal, financial, or health-related decisions. We are not responsible for consequences arising from reliance on automated output.

 
Limitation of Liability
To the fullest extent permitted by law, Virtual Agent AI will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to:

• Your use or inability to use the service
• Delays, errors, or data losses
• Any unauthorized access to or use of your data
• Issues caused by third-party platforms, integrations, or systems
   
  Changes to These Terms
  We may update these Terms at any time. Changes will be posted to this page with the updated effective date. Your continued use of the website or services after changes are posted means you accept the revised Terms.

 
Contact Us
If you have any questions about these Terms or your use of our services, please reach out:

Virtual Agent AI
📧 Email: [email protected]
📞 Phone: +1 (951)316-8912